Privacy Policy

Last Updated: October 8, 2026

1. Introduction

This Privacy Policy (the "Policy") describes how n7star (the "Company," "we," "us," or "our") collects, uses, stores, discloses, and protects personal information obtained from users (the "Player," "User," or "you") of the n7star online gaming platform accessible at https://n7star.cam and any associated mobile applications (collectively, the "Platform"). By creating an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

The Company is committed to compliance with applicable data protection and privacy laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We recognize the importance of safeguarding your personal information and employ industry-standard security measures to protect your data from unauthorized access, use, or disclosure. This Policy should be read in conjunction with our Terms and Conditions, which govern your use of the n7star Platform.

2. Information We Collect

2.1 Personal Information Provided by You

When you register an account with n7star, we collect personal information that you voluntarily provide, including but not limited to your full name, date of birth, residential address, email address, mobile phone number, and government-issued identification details. This information is necessary to verify your identity, ensure compliance with legal age restrictions (21 years or older for Philippine residents), process financial transactions, and fulfill our regulatory obligations under Philippine gaming laws.

In connection with deposit and withdrawal transactions, we collect payment information including bank account details, e-wallet account information (such as GCash or Maya account identifiers), cryptocurrency wallet addresses, and transaction history. For verification purposes, we may request copies of identification documents such as valid government-issued IDs (Philippine passport, driver's license, UMID, postal ID, or national ID), proof of address (utility bills, bank statements, or government correspondence), and photographs for facial verification purposes.

2.2 Automatically Collected Information

The n7star Platform automatically collects certain technical information when you access or use our services. This includes your IP address, device type and model, operating system, browser type and version, mobile device identifiers, screen resolution, language preferences, and time zone settings. We collect information about your interactions with the Platform, including pages visited, games played, bet amounts, win and loss records, session duration, click patterns, and navigation paths through the Platform.

We employ cookies, web beacons, and similar tracking technologies to enhance your user experience, remember your preferences, analyze Platform usage patterns, detect fraudulent activity, and improve our services. Cookies are small text files stored on your device that enable us to recognize your browser and remember certain information about your preferences and account settings. You may disable cookies through your browser settings; however, this may limit your ability to access certain features of the Platform.

2.3 Information from Third Parties

We may receive information about you from third-party sources including payment processors (GCash, Maya, banks, cryptocurrency exchanges), identity verification services, fraud prevention agencies, and gaming software providers. This information may include verification of your identity documents, confirmation of payment account ownership, transaction status updates, and fraud risk assessments. We use third-party information to supplement the data you provide and to ensure the security and integrity of our Platform.

3. How We Use Your Information

3.1 Account Management and Service Delivery

The Company uses your personal information to create and maintain your n7star account, authenticate your identity when you log in, process your deposits and withdrawals, provide customer support services, and communicate with you regarding your account status, transactions, and Platform updates. We use your contact information to send important notifications about account verification requirements, security alerts, bonus credits, withdrawal confirmations, and changes to our Terms and Conditions or Privacy Policy.

3.2 Legal and Regulatory Compliance

We process your personal information to comply with legal obligations under Philippine law, including anti-money laundering (AML) regulations, counter-terrorism financing requirements, and responsible gaming mandates. This includes verifying that you meet the minimum age requirement of 21 years, conducting know-your-customer (KYC) checks, monitoring transactions for suspicious activity, reporting to regulatory authorities when required, and maintaining records for audit purposes. We may disclose your information to government agencies, law enforcement, or judicial authorities when compelled by legal process or when we believe in good faith that such disclosure is necessary to protect our rights or comply with legal obligations.

3.3 Fraud Prevention and Platform Security

The n7star security team uses your personal information, including IP addresses, device identifiers, transaction patterns, and behavioral data, to detect and prevent fraudulent activity, bonus abuse, money laundering, collusion between players, unauthorized account access, and other security threats. We employ sophisticated fraud detection algorithms and manual review processes to identify suspicious patterns and protect both the Company and legitimate players from criminal activity. Information related to fraudulent or suspicious activity may be shared with fraud prevention agencies, payment processors, and law enforcement authorities.

3.4 Marketing and Promotional Communications

With your consent, we may use your email address, phone number, or push notification capabilities to send you promotional communications about new games, special bonuses, VIP program benefits, tournaments, and other marketing offers. You may opt out of marketing communications at any time by clicking the unsubscribe link in promotional emails, adjusting your account notification preferences, or contacting our customer support team. Please note that even if you opt out of marketing communications, we will continue to send transactional messages related to your account, withdrawals, and important Platform updates.

3.5 Platform Improvement and Analytics

We analyze aggregated and anonymized usage data to understand how players interact with the n7star Platform, which games are most popular, where players experience difficulties, and how we can improve overall user experience. This analysis helps us optimize Platform performance, develop new features, enhance mobile responsiveness, and make data-driven decisions about game selection and bonus offerings. We may use third-party analytics services such as Google Analytics to collect and process this information, subject to their respective privacy policies.

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

The Company engages third-party service providers to perform functions on our behalf, including payment processing, identity verification, customer support services, fraud detection, email delivery, SMS messaging, data storage and hosting, and analytics services. These service providers have access to personal information only to the extent necessary to perform their specific functions and are contractually obligated to maintain the confidentiality and security of your information. We carefully vet all service providers and require them to comply with applicable data protection laws and industry security standards.

4.2 Business Transfers

In the event that the Company undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred to the acquiring entity or successor organization. We will notify you via email and prominent notice on the Platform before your personal information is transferred and becomes subject to a different privacy policy. You will have the opportunity to close your account and withdraw your funds before any such transfer takes effect.

4.3 Legal Requirements

The Company may disclose your personal information when required by law, court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, comply with regulatory investigations, enforce our Terms and Conditions, detect or prevent fraud, or protect the safety and security of the Platform, our employees, or other users. We will notify you of legal demands for your information unless prohibited by law or when we believe notification would undermine the purpose of the legal process.

5. Data Security

The Company employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, secure storage of personal information on servers protected by firewalls and intrusion detection systems, encryption of sensitive data at rest, regular security audits and vulnerability assessments, employee training on data protection practices, and restricted access to personal information on a need-to-know basis.

Despite these security measures, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information using commercially reasonable means, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You should notify us immediately if you suspect any unauthorized access to your account.

6. Data Retention

The Company retains your personal information for as long as your account remains active and for a period thereafter as required by law or necessary for legitimate business purposes. Philippine gaming regulations and anti-money laundering laws require us to maintain transaction records, account information, and identity verification documents for a minimum of five (5) years after account closure. After the required retention period expires, we will securely delete or anonymize your personal information in accordance with our data retention policy and applicable law.

You may request account closure at any time by contacting our customer support team. Upon account closure, we will cease processing your personal information for marketing purposes and will mark your account as inactive. However, we will retain certain information as required by law and for legitimate purposes such as fraud prevention, dispute resolution, and regulatory compliance.

7. Your Rights and Choices

7.1 Access and Correction

Under the Philippine Data Privacy Act, you have the right to access your personal information held by n7star and to request correction of any inaccurate or incomplete data. You may review and update most of your account information by logging into your account and accessing the account settings page. For information that cannot be updated through your account interface, you may submit a request to our customer support team.

7.2 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. To exercise this right, please contact our customer support team with your request. We will provide the requested information within thirty (30) days, subject to verification of your identity.

7.3 Withdrawal of Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. This includes opting out of marketing communications or withdrawing consent for certain data processing activities. Please note that withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal, and we may continue to process your information where required by law or for other legitimate purposes.

7.4 Complaints

If you believe that the Company has processed your personal information in violation of applicable data protection laws, you have the right to file a complaint with the Philippine National Privacy Commission (NPC). You may also contact our Data Protection Officer to resolve any concerns about how we handle your personal information.

8. International Data Transfers

The n7star Platform is operated from the Philippines and is intended primarily for players residing in the Philippines. However, some of our service providers may be located outside the Philippines, which may result in your personal information being transferred to, stored in, or processed in countries with different data protection laws than those of the Philippines. When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your data, including contractual commitments from service providers to maintain data security and privacy standards equivalent to those required under Philippine law.

9. Children's Privacy

The n7star Platform is not intended for use by individuals under the age of 21 years. We do not knowingly collect personal information from minors. If we become aware that a user is under the legal gambling age, we will immediately close their account, void all transactions, and delete their personal information from our systems. If you believe that we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Privacy Policy

The Company reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by posting the updated Po licy on the Platform and by sending an email to the address registered to your account. Your continued use of the Platform after the effective date of any changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer or customer support team. We are committed to addressing your privacy concerns promptly and transparently.